Introduction
At The Vintage Clothing Store Wholesale, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website, placing orders, or communicating with us.
By using our website or providing your personal information, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal data:
a. Information You Provide
● Contact Information: Name, email address, phone number, and postal address.
● Order Information: Billing and shipping details, payment information, and order history.
● Communications: Information you provide when contacting us via email, phone, or our website.
b. Automatically Collected Information
● Technical Data: IP address, browser type, operating system, and device type.
● Usage Data: Information about how you navigate and use our website, including pages visited and time spent.
c. Cookies
We use cookies to enhance your browsing experience and analyze website traffic. For more information, see our Cookie Policy.
2. How We Use Your Information
We use your personal data to:
1. Process Orders: To manage and fulfill your orders, process payments, and arrange delivery.
2. Customer Support: To respond to inquiries, provide assistance, and resolve issues.
3. Marketing: To send promotional emails or newsletters (only with your explicit consent).
4. Improve Our Services: To analyze website usage, enhance user experience, and improve our offerings.
5. Legal Obligations: To comply with applicable laws and regulations.
3. Sharing Your Information
We will not sell or rent your personal data. However, we may share your information with:
● Service Providers: Third-party companies who assist with payment processing, delivery, or website hosting.
● Legal Authorities: When required by law or to protect our rights and the safety of others.
4. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
1. Access: Request access to your personal data and a copy of the information we hold.
2. Correction: Request corrections to inaccurate or incomplete data.
3. Deletion: Request deletion of your personal data, subject to legal retention requirements.
4. Restriction: Request a temporary restriction on the processing of your data.
5. Objection: Object to the processing of your data for direct marketing purposes.
6. Portability: Request transfer of your personal data to another service provider.
To exercise your rights, contact us at [Insert Email Address].
5. Data Retention
We retain personal data only for as long as necessary to:
● Fulfill the purposes outlined in this Privacy Policy.
● Comply with legal, tax, or accounting requirements.
When no longer required, your data will be securely deleted or anonymized.
6. Data Security
We take reasonable measures to protect your data against unauthorized access, alteration, or disclosure, including:
● Encryption of sensitive information (e.g., payment details).
● Secure servers and firewall protection.
● Regular monitoring of our systems for vulnerabilities.
However, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
● Provide essential website functionality.
● Analyze website performance and user behavior.
● Deliver targeted advertisements (if applicable).
You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of these websites before providing your personal data.
9. Children’s Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated directly to you.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact us at:
● Email: [Insert Email Address]
● Phone: [Insert Phone Number]
● Address: [Insert Business Address]
You also have the right to lodge a complaint with the UK’s Information Commissioner’s Office (ICO) at www.ico.org.uk.